دورة جودة ومنهجية الرعاية الصحية

1- Introduction

03:38

2- Quality Definition

06:58

3- Dimensions Of Healthcare Quality As Per IOM

05:30

4- Dimensions Of Healthcare Quality As Per Accreditation Canada

08:12

5- Dimensions Of Quality Service Business

03:55

6- Cost Of Quality

10:53

7- Quality Indicators

04:39

8- Structure Indicators

05:47

9- Process Indicators

03:47

10- Outcome Indicators

08:15

11- Performance Indicators Strategy

07:36

12- Quality Guru

07:59

13- Brainstorming and Nominal Group Technique

09:19

14- Affinity Diagram

05:11

15- Multi Voting and Prioritization Matrix

07:57

16- Flow Chart

09:26

17- Check Sheet

08:15

18- Pareto Diagram Chart

07:47

19- Rout Cause Analysis (5 why)

07:06

20- Rout Cause Analysis (Fishbone)

06:39

21- Tree Diagram

04:50

22- PDCA Quality Improvement Plan

14:23

23- FOCUS PDCA

07:00

24- FOCUS PDCA 2

12:20

25- The Five S

07:35